1. Acceptance of These Terms
These Terms of Service govern your use of the Toby's Pet Sitting website and related online features operated by Toby's LLC, doing business as Toby's Pet Sitting ("Toby's Pet Sitting," "we," "us," or "our").
By accessing or using this website, you agree to these Terms. If you do not agree, please do not use the website.
2. Website Purpose
This website is intended to provide information about Toby's Pet Sitting, our pet-care services, our business, and ways to contact, schedule, or begin the client onboarding process.
Website content is provided for general informational purposes and does not itself guarantee availability, acceptance of a booking, or formation of a pet-care service agreement.
3. Meet & Greet Scheduling
Prospective clients may be able to request or schedule a meet and greet using Calendly or another scheduling platform made available through the website.
Scheduling a meet and greet does not by itself guarantee that Toby's Pet Sitting will accept a pet-care engagement or be available for requested service dates.
4. Client Accounts and Time To Pet
Certain client functions may be provided through Time To Pet, including client accounts, pet profiles, service requests, scheduling, payments, documents, vaccination information, and related pet-care administration.
Your use of Time To Pet is also subject to the terms, policies, and practices of that platform.
5. Service-Specific Policies
Specific service details, pricing, payment obligations, cancellation policies, deposits, scheduling rules, pet-care instructions, and other service-specific requirements may be provided through Time To Pet or otherwise agreed directly between the client and Toby's Pet Sitting.
Where a service-specific agreement or policy conflicts with these general website Terms, the more specific agreement or policy will control with respect to that service.
6. Availability and Service Requests
Submission of an inquiry, account registration, appointment request, or service request does not guarantee availability.
Service availability may depend on scheduling, location, pet-care requirements, compatibility, staffing, and other operational considerations.
7. Accuracy of Information
We make reasonable efforts to keep information on this website accurate and current. However, services, pricing, availability, features, and website content may change from time to time.
Information provided directly by Toby's Pet Sitting through current client communications or client-management systems should be relied upon for confirmed service details.
8. Client Responsibilities
Clients are responsible for providing accurate and current information reasonably necessary for safe and appropriate pet care, including relevant pet, medical, behavioral, veterinary, household, and emergency-contact information where applicable.
9. Emergency Situations
This website is not an emergency service and should not be used to communicate urgent veterinary or safety emergencies.
In an emergency involving a person or animal, contact the appropriate emergency service or veterinary provider directly.
10. Third-Party Platforms
The website may link to or integrate with third-party services, including Time To Pet and Calendly.
We do not control the availability, functionality, privacy practices, or terms of those third-party platforms and are not responsible for interruptions or issues arising solely from their operation.
11. Intellectual Property
Unless otherwise stated, website text, branding, design elements, graphics, and original content are owned by or licensed to Toby's Pet Sitting and may not be copied, reproduced, distributed, or commercially used without permission.
12. Acceptable Use
You may not use the website in a manner that interferes with its operation, attempts to gain unauthorized access to systems or accounts, distributes malicious code, impersonates another person, or violates applicable law.
13. Disclaimer
The website and its content are provided on an "as available" basis. To the extent permitted by law, Toby's Pet Sitting makes no guarantee that the website will always be uninterrupted, error-free, or available.
14. Limitation of Liability
To the extent permitted by applicable law, Toby's Pet Sitting will not be liable for indirect, incidental, special, consequential, or similar damages arising solely from use of, or inability to use, this website.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
15. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
16. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page together with a revised "Last Updated" date.
17. Contact
Questions regarding these Terms may be directed to Toby's Pet Sitting using the contact information provided on our website.